Faq

      • Faq

      A few questions?

      Island Life Creative offers Vancouver Island artisans a place to share their works with the world. All vendors are manually verified ensuring the customer is viewing products sold by island locals only.

      Here on Island Life Creative there are two account types:
      1. Regular Membership Customer Account – This is created by clicking the small human at the top right of every page. You can do this prior to making a purchase or you can create an account during the checkout process. We strongly encourage account creation. It will allow you to track purchases, leave reviews of purchased products, stay in contact with the vendor you purchased from, and much more.
      2. Vendor Account – Creating a vendor account allows you to have your own virtual store and sell your products. If you have a physical store, feel free to create an account as well. You have the option of sharing your address (or not) on your storefront in the vendor dashboard. If you are someone who creates all their work from home and does not have a physical store this is a perfect opportunity to be able to sell your creative works and ship them to customers.
      Please note: A customer account’s dashboard is completely different than a vendor dashboard. You must first create a regular account then apply to become a vendor through the Vendor Registration section of our site.
      Becoming a vendor is simple and free. Click here for more info.

      You can place an order through our website by adding items to your cart and proceeding to checkout. We encourage you to create an account with us during the process to track orders and other information.

      No. Vendors are in full control of product fulfillment to the customer.

      That is up to the individual vendor you are purchasing from.

      We accept major credit cards via Stripe.

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